Receiving Calls
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The +44 UK mobile number for your sim card is printed on the card. Additionally you also will get a US / International number when you dial *160#
Calls can be received on either the UK number or the US / International number at anytime in any country. However there will be an additional $0.25/min cost for receiving calls on the US / International number as compared to the UK number.
Making Calls
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To make a call, always dial using the '+' sign followed by the full international code, then the number you wish to dial followed by a '#'. Do not use '00'
1. You will see a message saying "Please Wait" or "Call Not Allowed". This is quite normal.
2. You will then receive an inbound call.
3. Answer the call - wait for a few seconds and you will be connected to the person you called.
Quick Access Codes
The following quick access codes are available to you. The short codes are the same whichever profile is active.
102 Call divert on (To divert your calls dial: 102 number Send/Call)
103 Call divert off
121 Voicemail retrieval
122 Voicemail ON
123 Voicemail OFF
125 Voicemail status
154 Customer service [Please note this is a chargeable call – see Further Support below]
160 Returns your US / International number (+1)
187 Account balance
188 Switch off SMS balance notification
189 Switch on SMS balance notification
IMPORTANT: It is essential that you use the example format below for dialling short codes as some handsets use short codes for speed dialling. Examples: *121# *133# *154#