Take advantage of a revolutionary phone system, PBX T-ONE, on the market today!

T-ONE announces its new PBX system (private branch exchange), which inter-operates with public switched telephone networks (PSTN) as well as other Internet telephony providers (referred to as IP Telephony or VoIP). The PBX T-ONE consolidates all office phone lines into a single network, and integrates with a wide range of telecommunication services.

PBX T-ONE utilizes the existing network for voice transmission thus considerably reducing implementation complexity and cost. Not having geographical boundaries the PBX T-ONE links all branch locations, mobile workers and home-based workers to the unified corporate telecommunication network not only providing free intra-office communication but also cost-effective inter-office calling.

PBX T-ONE offers the following features:

Interactive Voice Response (IVR) - an automated call processing system responding to an incoming call and further guiding a caller through voice menu options. IVR processes incoming calls, plays a pre-recorded greeting message offering a customer to dial an extension number and routes the call to the appropriate staff member or department.
IVR supports multi-level voice menus allowing to utilize different call processing techniques. For instance, if you place a call to a company you might hear: “For information about the new rates please press 1, for technical support press 2” etc.

Call Parking - a call can be “parked” or placed on hold at a virtual extension to be retrieved by any agent from another telephone number or extension upon dialing the assigned “parked number”.

Call Transfer - allows a user to relocate an incoming call to another telephone number or extension. There are 2 types of transfer:

Blind Transfer - allows an incoming call to be transferred immediately to another extension without consulting the recipient first.

Attended Transfer - an incoming call is placed on hold, while the recipient consults with the destination party. If they are able to take the call, it can be transferred immediately, if not, the caller can be retrieved from hold or transferred to the destination voicemail.

Call conference - provides an opportunity for multiple users to participate in the same telephone conversation by dialing the conference extension number. This feature is used for conducting group discussions, meetings and negotiations with remote parties from anywhere in the world. Call conference is a wide-spread trend considerably saving time and money bridging people and distances.

Telephone Directory - a caller is connected to the requested extension by dialing the first 3 letters of the party’s last name.

Fax-to-email and email-to-fax - a fax can be delivered to an email, and likewise, an email can be sent to fax.

Follow me - in case the line is busy or unanswered, calls can be automatically redirected to a list of customized numbers in the specified order e.g. mobile - home - another extension, allowing users to always answer an important call regardless of their location.

Intercom - enables users to activate the speakerphone on another extension or a group of extensions for cross-department communication via the phones. The Intercom feature can also be used for making voice announcements.

Music On Hold – an audio track or information messages are played while calls are being transferred or put on hold.

Online Management System - an online account manager provides access to a customer’s account, call history, billing information and etc.

Call Pickup - an ability to answer a call placed to another extension or a group of extensions from your phone.

Remote Support - T-ONE technical support provides system maintenance and makes configuration changes remotely, meaning fewer or no on-site visits are required.

Ring groups - users are able to define a group of extensions for picking up incoming calls; a call can be answered from any extension within the ring group.

Roaming Extensions - this feature can provide free communication between office locations as your company’s internal extensions can be virtually located in any part of the world where the Internet access is available.

Time Intervals - set up call processing based on the time of day and day of the week. For example, set a different greeting message at the weekend or on holidays automatically.

Voicemail-to-email - voicemail messages from callers can be recorded and delivered via email.

Among other PBX features which are also available are caller ID, name display, call queuing, blacklists, call detail records, call recordings, call waiting, caller ID blocking etc. With a wide range of latest PBX features your business telephone system can be configured to meet and exceed your needs. Easy upgrades mean it can continue to meet your company’s needs in the future.
Improve your business processes using the latest technology, PBX T-ONE, a full-featured, flexible and user-friendly business phone system!